E-Nyaya
Global online dispute resolution, from first notice to final outcome.
A global online dispute resolution platform for businesses and individuals. Arbitration, mediation, conciliation and negotiation, delivered as one end-to-end digital pipeline.
THE PROBLEM
What this is here to fix.
Three things that make the work harder than it needs to be.
- 01
Disputes take too long and cost too much.
Traditional processes are slow, expensive and hard to access.
- 02
Resolution is fragmented.
Filing, hearings, documents, communication and outcomes live in separate systems.
- 03
Cross-border and small-value disputes are underserved.
Most parties never get a practical path to resolution.
CAPABILITIES
Four ways to resolve
One platform, four established methods, chosen to fit the dispute rather than the other way around.
Arbitration
Ad hoc and institutional, with digital case management and virtual hearings.
Mediation
Guided, confidential sessions with qualified neutrals.
Conciliation
Structured assisted settlement.
Negotiation
Direct and AI-assisted negotiation between parties.
HOW IT WORKS
The resolution pipeline
Nine stages from the first filing to a signed, recorded outcome.
- 01
Case Filing
A party files the dispute online with the documents that start the matter.
- 02
Intake and Screening
The case is checked for suitability, jurisdiction and the right resolution method.
- 03
Notice to Parties
Every party is served notice and brought into the case record.
- 04
Neutral Appointment
A qualified arbitrator, mediator or conciliator is appointed to the matter.
- 05
Document Exchange
Pleadings, evidence and submissions are exchanged in one confidential place.
- 06
Virtual Sessions and Hearings
Sessions run online, accessible from any device and any jurisdiction.
- 07
Settlement or Award
The matter closes with an agreed settlement or a reasoned award.
- 08
Digital Signing
Outcomes are signed digitally by the parties and the neutral.
- 09
Record and Follow-through
The full record is preserved and the outcome is tracked to completion.
WHO IT IS FOR
Built for the people who do the work.
B2B
Enterprises, MSMEs, financial institutions, e-commerce and platforms with high dispute volumes.
B2C
Individuals, consumers, landlords and tenants, freelancers.
Neutrals
Arbitrators, mediators and conciliators.
OUR APPROACH
How we build it.
The commitments that shape every release.
- Neutral and confidential by design
- AI assists, humans decide
- Accessible from any device
- Built for cross-border use
INSIDE THE PRODUCT
A look at the surfaces.
Neutral renderings of the screens the product is built around.
ROADMAP
Now, next and later.
Now
Waitlist and partnerships with businesses.
Next
Pilot programs with enterprises and neutrals.
Later
Global rollout across regions.
PRICING
Plans for every size of practice.
Transparent plans, billed in advance, cancellable at any time.
Individual
For consumers, tenants, freelancers and individual claimants.
On request
- Case filing and intake
- Document exchange
- Virtual sessions and hearings
- Digital signing of the outcome
- Most chosen
Business
For MSMEs and enterprises with recurring dispute volumes.
On request
- Everything in Individual
- Bulk filing and case dashboards
- Choice of resolution method
- Panel access to qualified neutrals
Institutional
For financial institutions, platforms and institutions running dispute programmes.
On request
- Everything in Business
- Volume intake and routing rules
- Reporting and programme analytics
- Dedicated implementation support
Pricing for paid plans is shared on request. All plans are billed in advance and are exclusive of GST and local taxes. Cancellation, refunds and delivery are governed by our Refund and Cancellation Policy and Service Delivery Policy.
FAQ
Questions we get asked.
If your question is not here, write to us and we will answer it directly.
Online dispute resolution (ODR) is the use of digital platforms to resolve disputes outside of court. It is faster, more accessible and less expensive than traditional litigation.
Get started with E-Nyaya.
Global online dispute resolution, from first notice to final outcome.
E-Nyaya facilitates dispute resolution processes and does not provide legal advice.