Refund and Cancellation Policy

This policy applies to purchases made from Increview Technologies Private Limited through this website and our platforms. Where you bought through a mobile app store, that store's refund rules apply first and you should raise the request with the store.

• You can cancel a subscription at any time from your account settings, or by writing to us.
• Cancellation stops the next renewal. Your plan stays active until the end of the period you have already paid for.
• We do not charge a cancellation fee.

• Subscriptions: you may request a full refund within the refund window stated in your order form or at checkout for a new subscription, provided the plan has not been used beyond ordinary evaluation.
• Renewals: renewal charges are refundable within the refund window stated in your order form or at checkout if the plan has not been used in that period.
• Annual plans cancelled mid-term: we refund the unused whole months on a pro-rata basis, unless your order form says otherwise.
• Service failure: if we fail to deliver a paid feature and cannot fix it in a reasonable time, we refund the affected period in full.
• Marketplace and digital artefacts bought from another user are governed by the terms shown at the point of sale for that item.
• Custom work, implementation fees and enterprise onboarding fees are non-refundable once the work has started.

Write to advabhinavbhatnagar@gmail.com from the email address on the account, with the invoice number and the reason. We acknowledge every request within 2 business days.

• Approved refunds are initiated promptly once approved, and we confirm the date to you by email.
• The money reaches your account according to your bank or card issuer's timelines, usually 5 to 10 business days after initiation.
• Refunds go back to the original payment method. We cannot refund to a different method.
• Where a payment processor's fee is non-refundable to us, we still refund you the full amount you paid unless stated otherwise at checkout.

Write to advabhinavbhatnagar@gmail.com. We will review the decision and respond within 15 business days.